UPDATE: Power fully restored in Kelowna after more than three hour outage

UPDATE: FortisBC reports power was fully restored just before 6:30 p.m.

KELOWNA — About 10,000 FortisBC customers are without power in east Kelowna and Rutland and crews don’t know how long it will be before the lights are back on. The area includes multiple homes and businesses, including gas stations and big box stores.

The power was knocked out just before 3 p.m. and crews are still investigating the cause, but believe it’s some sort of equipment malfunction. Crews are on site at the Kelowna substation investigating, but can confirm the malfunction happened there.

Because of the power outage, fire crews had to rescue a woman from an elevator.