July 29, 2014 8:51 pm
Updated: July 29, 2014 11:15 pm

Translink CEO grilled by metro Vancouver mayors


WATCH: Delta mayor Lois Jackson says she’s lost faith in the Skytrain system. The tipping point was one of the recent shutdowns that she says put her daughter’s health at risk. Jas Johal explains.

The CEO of TransLink faced some tough questions today from metro Vancouver mayors.

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The meeting comes in the wake of several major shutdowns and problems over the past two weeks.

In one incident, Skytrain was out of service for five hours. Many commuters were trapped in train cars while TransLink worked to get the system online.

Delta mayor Lois Jackson has a personal memory of the transit debacle.

Her daughter, who needs oxygen and walks with a cane, was one of the people stranded on a train.

“She was trapped on that train between New Westminster and Scott Road Station,” says Jackson. “We were texting back and forth. It got to be an hour and 15 minutes – still nothing; the air conditioning was off, it was hot on the train and no one knew what was going on. It was very scary for me.”

Mayor Jackson’s story is just one of countless concerns metro Vancouver mayors raised today with TransLink CEO Ian Jarvis.

Much of the focus in today’s meeting was on preventing a similar situation from happening in the future, and a lack of communication by TransLink during the crisis to passengers.

Yesterday, TransLink announced an independent review into the service disruptions. A final report is expected by the end of October.




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