Chris Orr had never used a mover before. So when the Toronto man relocated from his semi-detached home in Leslieville in favour of Squamish, British Columbia, he hadn’t considered the predicament he’s in now.
“My expectation was that the bidding process would be a solid deal, that they would back their deal,” said Orr, referring to the website U Move Canada, which he used to find a mover.
Orr paid $1,680.89 for the cross country move to Ontario-based Triple A Haulage run by Robert Anderton.
The price was based on a list of goods provided by Orr through the U Ship website.
However, Anderton says on the day of the move there was more than double the home contents expected. As a result, he said the cost to ship Orr’s goods would cost extra.
Orr says he agreed to pay more than $2,000 extra to have his stuff delivered to Squamish. But he says Anderton reneged on the deal and has is refusing to ship his furniture and possessions to B.C.
“It is complete irresponsibility and lies about everything,” Orr told Global News.
At the moment, Orr’s goods are being stored at a warehouse near London.
“I refused and said I’m done with this crap,” said Anderton. “I do not want to get to B.C. and not get paid.”
Anderton says Orr should come back to Ontario and pick up his goods. He said Orr has “bad-mouthed” him in emails with U Ship.
As a result, he says he will no longer handle household moving because of his experiences with Orr. In a telephone interview, Anderton said he isn’t really a mover, anyway.
“Never once did I profess to be a mover,” he said, adding he has been in the moving business for the last six months.
Relocating can be a stressful time, said Brig Sorber, CEO of Michigan-based Two Men and a Truck, which is expanding to capture a growing chunk of the $4 billion spent on moving each year in Canada.
“They’re moving all your prize possessions, you want make sure it’s reputable,” Sorber said.