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Airline compensation measures under scrutiny

The busy holiday travel season is over in Canada, but air travellers are still wiping away the bad taste after weeks of excruciating delays and cancellations across the country. It has been especially frustrating for Canadians still trying to make back the time and money from their ordeal. As Mackenzie Gray reports, there are growing concerns that current regulations in place that are supposed to help compensate passengers aren’t doing enough to get airlines to pay what they actually owe.

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