Canada’s transportation regulator has received almost 10,000 complaints since the new Air Passenger Protection law came into effect last year. As Seán O’Shea reports, Air Canada is being accused of denying claims that customers say ought to be paid.
- Air Canada, Sunwing make up 80% of complaints in flight delay compensation inquiry
- Canadian Transportation Agency opens investigation into air passenger complaints over flight delays
- ‘Unacceptable’: Trudeau gov. urged to crack down on airlines denying passengers compensation