
How to improve your customer service
Videos
-
How to improve your customer service03:50 | November 21, 2016
-
Global News Morning headlines: Monday, March 3, 202504:41 | 12 hours ago
-
Playmas Montreal Celebrates Taste of Tea event05:42 | March 3, 2025
-
Global News Morning headlines: Friday, February 28, 202507:42 | February 28, 2025
-
Call of the Wilde: Habs on winning streak after 4-Nations break04:51 | February 28, 2025
-
Global News Morning headlines: Thursday, February 27, 202508:49 | February 27, 2025
-
A Kanye West Musical Protest at the Segal Centre05:07 | February 27, 2025
-
Big Brothers Big Sisters West Island Valentine’s Breakfast05:45 | February 26, 2025
-
Global News Morning headlines: Wednesday, February 26, 202508:16 | February 26, 2025
-
Spring break activities05:27 | February 26, 2025
-
Liberal Leadership Debates05:33 | February 25, 2025
-
Global News Morning headlines: Tuesday, February 25, 202504:56 | February 25, 2025
-
Ask The Decorator05:40 | February 20, 2025
-
Global News Morning headlines: Thursday, February 20, 202507:29 | February 20, 2025
-
Comedy legend Colin Mochrie and famous hypnotist Asad Mecci bring HYPROV to Montreal05:32 | February 19, 2025
-
Global News Morning headlines : Wednesday, February 19, 202507:45 | February 19, 2025
-
Winter Health Update04:59 | February 19, 2025
-
Seinfeld-themed fundraiser for Montreal homeless05:29 | February 18, 2025
-
Global News Morning headlines: Tuesday, February 18, 202506:32 | February 18, 2025
-
Global News Morning headlines for Monday, February 17, 202504:22 | February 17, 2025
-
Montreal International Women’s Day Breakfast05:14 | February 17, 2025
-
Black History Month celebrations continue throughout the month05:21 | February 17, 2025
-
Global News Morning headlines: Friday, February 14, 202505:34 | February 14, 2025
-
Call of the Wilde: Trade talk and 4 Nations frenzy04:46 | February 14, 2025
-
Montreal apparel brand goes primetime with Super Bowl spot05:20 | February 14, 2025
-
Global News Morning headlines: Thursday, February 13, 202507:22 | February 13, 2025
-
Real Estate: The Sale of Property Condition05:04 | February 13, 2025
-
Global News Morning headlines: Wednesday, February 12, 202510:06 | February 12, 2025
-
How to choose the right summer camp for your child04:44 | February 12, 2025
-
Valentine’s Day Wine05:24 | February 12, 2025
-
Global News Morning headlines: Tuesday, February 11, 202507:24 | February 11, 2025
-
How sleep deprivation impacts our emotions05:49 | February 11, 2025
-
How to improve your customer service03:50 | November 21, 2016
-
Global News Morning headlines: Monday, March 3, 202504:41 | 12 hours ago
-
Playmas Montreal Celebrates Taste of Tea event05:42 | March 3, 2025
-
Global News Morning headlines: Friday, February 28, 202507:42 | February 28, 2025
-
Call of the Wilde: Habs on winning streak after 4-Nations break04:51 | February 28, 2025
-
Global News Morning headlines: Thursday, February 27, 202508:49 | February 27, 2025
-
A Kanye West Musical Protest at the Segal Centre05:07 | February 27, 2025
-
Big Brothers Big Sisters West Island Valentine’s Breakfast05:45 | February 26, 2025
-
Global News Morning headlines: Wednesday, February 26, 202508:16 | February 26, 2025
-
Spring break activities05:27 | February 26, 2025
-
Liberal Leadership Debates05:33 | February 25, 2025
-
Global News Morning headlines: Tuesday, February 25, 202504:56 | February 25, 2025
-
Ask The Decorator05:40 | February 20, 2025
-
Global News Morning headlines: Thursday, February 20, 202507:29 | February 20, 2025
-
Comedy legend Colin Mochrie and famous hypnotist Asad Mecci bring HYPROV to Montreal05:32 | February 19, 2025
-
Global News Morning headlines : Wednesday, February 19, 202507:45 | February 19, 2025
-
Winter Health Update04:59 | February 19, 2025
-
Seinfeld-themed fundraiser for Montreal homeless05:29 | February 18, 2025
-
Global News Morning headlines: Tuesday, February 18, 202506:32 | February 18, 2025
-
Global News Morning headlines for Monday, February 17, 202504:22 | February 17, 2025
-
Montreal International Women’s Day Breakfast05:14 | February 17, 2025
-
Black History Month celebrations continue throughout the month05:21 | February 17, 2025
-
Global News Morning headlines: Friday, February 14, 202505:34 | February 14, 2025
-
Call of the Wilde: Trade talk and 4 Nations frenzy04:46 | February 14, 2025
-
Montreal apparel brand goes primetime with Super Bowl spot05:20 | February 14, 2025
-
Global News Morning headlines: Thursday, February 13, 202507:22 | February 13, 2025
-
Real Estate: The Sale of Property Condition05:04 | February 13, 2025
-
Global News Morning headlines: Wednesday, February 12, 202510:06 | February 12, 2025
-
How to choose the right summer camp for your child04:44 | February 12, 2025
-
Valentine’s Day Wine05:24 | February 12, 2025
-
Global News Morning headlines: Tuesday, February 11, 202507:24 | February 11, 2025
-
How sleep deprivation impacts our emotions05:49 | February 11, 2025
How to improve your customer service
Description
November 21, 2016
Yes Montreal business coach Kurt Houghton drops by Global News Morning to talk to Laura Casella about a workshop to help entrepreneurs improve their customer service.
National News
-
Pope Francis suffers breathing crisis setback, put back on mechanical ventilation0:377 hours ago
-
After blow up with Zelenskyy, Trump says minerals deal isn’t over: ‘No, I don’t think so’5:418 hours ago
-
Japan wildfire leaves 1 dead, thousands evacuate as homes burn1:288 hours ago
-
U.S tariff uncertainty creates business paralysis across Canada1:599 hours ago
-
Trump confirms 25% tariffs on Canada, Mexico to start Tuesday3:539 hours ago
-
South Carolina wildfires: More than 150 blazes prompts state of emergency, evacuations2:4311 hours ago
-
Smart Tax: Expert tips to maximize your return4:5111 hours ago
-
Jully Black shares her tales from the road3:5011 hours ago
-
Joan Allen speaks about what it was like working with Robert De Niro4:1811 hours ago
-
Trudeau meets with King Charles as annexation threat looms5:3011 hours ago
Advertisement
Top News
-
Pope Francis suffers breathing crisis setback, put back on mechanical ventilation0:377 hours ago
-
After blow up with Zelenskyy, Trump says minerals deal isn’t over: ‘No, I don’t think so’5:418 hours ago
-
At least 2 dead, several more injured after car rams crowd in Mannheim, Germany1:5511 hours ago
-
Oscars 2025: Best-dressed celebs on the red carpet shine in sleek silhouettes3:3011 hours ago
-
Mike Myers plays Elon Musk in SNL skit of Trump-Zelenskyy meeting0:3212 hours ago
-
Rwanda-backed rebels take over parts of Congo in deadly conflict2:0312 hours ago
-
Israel cuts Gaza aid again, leaving Palestinians scrambling2:1012 hours ago
-
Israel cuts off Gaza aid, pressures Hamas to accept new ceasefire proposal3:3611 hours ago
-
Historic biodiversity deal reached at COP-162:162 days ago
Sponsored Content
Trending
-
Trump confirms 25% tariffs on Canada, Mexico to start Tuesday3:539 hours ago
-
Mike Myers plays Elon Musk in SNL skit of Trump-Zelenskyy meeting0:3212 hours ago
-
Gibsons car dealership faces blowback after putting Tesla Cybertruck up for sale1:4811 hours ago
-
U.S. Tariffs set to hit Tuesday, Buy-Canadian movement remains strong1:4012 hours ago
-
Trump hikes lumber tariffs over less than 1% of Fentanyl1:5212 hours ago
-
Canadians ready to push back against proposed U.S. tariffs: poll2:002 days ago
-
Oscars 2025: Best-dressed celebs on the red carpet shine in sleek silhouettes3:3011 hours ago
Canada
-
Doug Ford urges retailers to label Canadian-made products, says he may legislate it1:2610 hours ago
-
Trudeau meets with King Charles as annexation threat looms5:3011 hours ago
-
Early morning earthquake shakes B.C. South Coast2:4110 hours ago
-
Postal workers still without contract as Canada Post, union fail to reach deal0:3212 hours ago
-
Non-profit cafe burglarized in Montreal2:1212 hours ago
-
Experts warning of consequences associated with American product boycott amid tariff threats1:5811 hours ago
-
Gibsons car dealership faces blowback after putting Tesla Cybertruck up for sale1:4811 hours ago
-
Pierre Poilievre says he’s “not MAGA,” criticizes Carney’s policies1:3111 hours ago
-
Pivotal time on Parliament Hill10:352 days ago
-
Canadians ready to push back against proposed U.S. tariffs: poll2:002 days ago
U.S. News
-
South Carolina wildfires: More than 150 blazes prompts state of emergency, evacuations2:4311 hours ago
-
Protesters target JD Vance on ski trip to Vermont0:4212 hours ago
-
The world saw ‘everyone’s worst fears’11:432 days ago
-
Trump berates ‘disrespectful’ Zelenskyy, cuts short talks after D.C. meeting blow up1:562 days ago
-
Notorious drug cartel kingpins plead not guilty after Mexico transfers them to US for arraignment2:432 days ago
-
King Charles invites Trump for unprecedented second UK state visit2:073 days ago
-
‘Send somebody quick’: 911 call released for Gene Hackman and wife’s death1:423 days ago
-
Trump denies any knowledge of decision to return Andrew Tate, brother to the U.S.2:574 days ago
-
Trump says U.S., UK could have ‘very good’ trade deal where tariffs ‘wouldn’t be necessary’1:054 days ago
-
Trump defends Gretzky, says the ‘Great One’ wants Canada to remain its own country0:375 days ago
Advertisement
World
-
Pope Francis suffers breathing crisis setback, put back on mechanical ventilation0:377 hours ago
-
Japan wildfire leaves 1 dead, thousands evacuate as homes burn1:288 hours ago
-
At least 2 dead, several more injured after car rams crowd in Mannheim, Germany1:5511 hours ago
-
Mike Myers plays Elon Musk in SNL skit of Trump-Zelenskyy meeting0:3212 hours ago
-
Rwanda-backed rebels take over parts of Congo in deadly conflict2:0312 hours ago
-
Israel cuts Gaza aid again, leaving Palestinians scrambling2:1012 hours ago
-
Trump hikes lumber tariffs over less than 1% of Fentanyl1:5212 hours ago
-
U.K., France and Ukraine will present peace deal to Trump, Starmer says2:3011 hours ago
-
Israel cuts off Gaza aid, pressures Hamas to accept new ceasefire proposal3:3611 hours ago
-
Historic biodiversity deal reached at COP-162:162 days ago
Politics
-
Northern Alberta MLA won’t support Budget 20252:035 hours ago
-
B.C. to release 2025 budget amid tariffs2:145 hours ago
-
Peterboro Matboards works to stay in the picture as U.S. tariffs hit2:048 hours ago
-
B.C. preparing budget ahead of Trump tariffs1:518 hours ago
-
Trump confirms 25% tariffs on Canada, Mexico to start Tuesday3:539 hours ago
-
Canada prepares for possibility of tariffs2:4610 hours ago
-
Protesters target JD Vance on ski trip to Vermont0:4212 hours ago
-
Halifax Harbour Bridges CEO talks toll removal5:2416 hours ago
-
Charting a course for Ukraine7:2114 hours ago
-
Global National: March 220:501 day ago
Health and Wellness
-
Health Matters: Nurses, midwives can treat depression, study says2:3311 hours ago
-
Diagnosing and living with kidney disease5:502 days ago
-
Flu vaccine uptake declining nationwide1:493 days ago
-
New study links Mediterranean diet to lower cancer risk4:113 days ago
-
Why Canadian ginseng could be a game changer for you5:154 days ago
-
Merritt mayor calling for more transparency over ER closures2:103 days ago
-
Doctors concerned over impacts of potential tariffs on health care2:154 days ago
-
Manitoba becomes first province to join national pharmacare program with $219M deal1:044 days ago
-
‘Disgusting disaster’: Wedding party falls violently ill at Mexico resort2:344 days ago
-
Health Matters: Flu vaccine uptake declining nationwide2:364 days ago
Advertisement
Investigative News
-
Canada accuses businessman of foreign interference3:105 days ago
-
Artificial turf in snow causing environmental harm, biologist warns2:056 days ago
-
Do Trump’s foreign policy changes signal a shifting world order?2:041 week ago
-
Is Canada’s high-speed rail plan just a political train to nowhere?2:502 weeks ago
-
AI might be playing a role in high rent prices1:572 weeks ago
-
Should you speed up car purchases as Trump imposes metal tariffs?1:483 weeks ago
-
Measuring the true value of Canada’s tourism industry4:073 weeks ago
-
These six industries would be hit hardest by Trump tariffs2:221 month ago
-
Accused senior Iranian official fighting to stay in Canada2:471 month ago
-
Does Canada’s foreign interference report go far enough?2:481 month ago
News Bloopers
-
Black bear in tree has rough landing after being tranquilized at Halifax-area park0:485 months ago
-
Edmonton, B.C. morning show hosts settle NHL playoff bet3:059 months ago
-
‘You can’t make this stuff up:’ Loud clap of thunder interrupts live TV segment at pivotal moment0:2417 months ago
-
Global Calgary weather anchor startled by surprise guest appearance0:2121 months ago
-
Fun times? Global News personalities help clear snow in search of ‘fun’ story2:0028 months ago
-
Global National anchor Farah Nasser swallows fly on-air0:1730 months ago
-
‘Buzzworthy moment’: Colin D’Mello recaps Doug Ford accidentally swallowing a bee1:5731 months ago
-
‘Did you just call me daddy?’: Morning show hosts can’t hold back laughter after on-air mixup1:1431 months ago
-
B.C. dad hoping to see his cloud photo on TV get his wish following viral TikTok campaign2:1134 months ago
-
Bloopers: Phil Darlington slips, slides and falls in these Our Winter City outtakes1:3829 months ago