Consumer Matters: Roll Up the Rim winner outrage

There are a lot of disappointed Tim Hortons customers who thought they had won big on the coffee chain’s Roll Up The Rim promotion. Tim’s blames “human error” – but that’s not much comfort to those who had their hopes raised. Consumer Matters’ Anne Drewa has more on the fallout. 

• Proposed Roll Up to Win class action has no merit, Tim Hortons says