Ticketmaster

• Vancouver Canucks season ticket holder waits months for over $5K payout after selling tickets

  This past September, the B.C. resident says she ran into issues. When she went to sell some of her tickets on the resale platform, Trish Connolly says she never received her funds.

  Consumer

  May 1
  
• Meet the man who introduced concert ticket-buying bots

  There's a reason you can't secure tickets to a concert by your favourite artist. Ticket-buying bots are faster and stronger than any human. And this guy started it all.

  Entertainment

  Jan 12
  
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• Repeat after me one more time: Ticketmaster does not set the price of concert tickets

  Ticketmaster is constantly being blamed for the sky-high costs of concert tickets. It seems necessary to issue another correction.

  Entertainment

  Dec 1, 2024
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• Taylor Swift ticket costs spur ‘Bad Blood,’ calls for price-gouging probe

  Tickets for Taylor Swift's Eras tour in Toronto has seen people paying anywhere from a few hundred dollars to thousands, prompting complaints of price-gouging.

  Canada

  Nov 22, 2024
• Ticketmaster changes Taylor Swift ticket transfer rules amid recent cyber thefts

  The ticket sales giant recently updated its website to say ticket transfers for Swift's concerts can only start 72 hours before the event.

  Entertainment

  Oct 7, 2024
• B.C. man wants answers from Ticketmaster after Toronto Taylor Swift tickets vanish

  Jeremy Brady says he’s thankful he reached out to Global News: “Until I talked to Consumer Matters until you guys reached out, absolutely nothing was happening."

  Consumer

  Oct 3, 2024
• Oasis confirms Canadian show as part of 2025 reunion tour

  After much speculation the Britpop behemoth would be coming to the city, Oasis confirmed Monday it would play the upcoming Rogers Stadium on Aug. 24, 2025.

  Entertainment

  Sep 30, 2024
• Canada’s privacy commissioner launches investigation into Ticketmaster breach

  'Ticketmaster holds the personal information of millions of Canadians. The investigation will allow us to understand why this cyber incident happened.'

  Canada

  Jul 31, 2024
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• Ticketmaster notifies Canadian customers of May data breach

  Ticketmaster has finally notified its users of a data breach — one month after Global News first reported that the personal information of Canadian customers was likely stolen.

  Canada

  Jul 9, 2024
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• Ticketmaster hack: Canadians’ data likely among leaked information

  According to a data sample shared with Global News, it appears the personal information of many Canadian Ticketmaster customers was stolen by hackers.

  Tech

  Jun 7, 2024