Telus
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Telus sees boost to internet customers as it builds fibre service in Ontario, QuebecTelus added 40,000 new internet customers as it expands fibre service into Ontario and Quebec, boosting profit to $493M in Q3 despite softer wireless growth.CanadaNov 7
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Telus calls for stricter penalties as Alberta sees spike in copper theftTougher regulations will soon come into effect from the province to battle increasing copper and scrap metal thefts. Telus is calling these thefts a safety risk for customers.CanadaAug 22
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Thousands of Calgarians affected by Telus copper theftMore than 3,500 homes and businesses are dealing with Telus service outages after thieves stole copper wire from eight different locations in the past two weeks.CrimeJul 25
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Copper theft on the rise in Canada with Ontario, Quebec, N.B. the most victimizedBell Canada says copper theft has grown at an astronomical rate over the past few years in Canada, with a large portion of the thefts occurring in the east end of the country.CrimeJul 9
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More Telus service outages in Alberta cause outrage amongst customersSome residents say they're frustrated over inconsistent communication from Telus, as the company handles several outages in the region due to copper wire thieves.CanadaJun 3
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‘It was just outrageous’: Telus customer angry after monthly bill doesn’t reflect new contractTony Brown says he refused to pay the bill and reached out to Telus multiple times, but says he was put on hold for hours without success.ConsumerMay 14
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Telus customer ‘furious’ after he says was promised better rateThe B.C. senior says that back in January 2025, he reached out to Telus the telecom provider to complain about increases in his monthly bill.ConsumerApr 22
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Family furious after company disconnects 80-year-old B.C. woman’s phoneShannon Allardyce told Global News that Telus disconnected their mother Beverly's landline, leaving her isolated and distressed for more than a week.ConsumerNov 21, 2024
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Canada’s Big 3 telecoms say they’ll offer more roaming options next yearA previous review by the CRTC found Canadian travellers often face "inflexible" roaming rates regardless of how much they use their cellphone abroad.CanadaNov 11, 2024
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Telus union loses bid to save Ontario office workers from Quebec moveSome 150 Telus workers from Ontario will either have to move to Quebec or find a new job after their union lost its return-to-office fight.CanadaOct 16, 2024
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