TELUS Health

• Volunteering is good for mental health, fosters attitude toward work: report

  A report by TELUS Health shows three in five workers volunteered or donated in the last two years, and they had the highest mental health and optimism scores.

  Canada

  Jul 25, 2023
  
• TELUS Health reach agreement to comply with Medicare Protection Act

  The telecom giant has agreed to make operational changes to its LifePlus program to ensure compliance. In December an injunction in B.C. Supreme Court was filed against TELUS.

  Health

  Apr 26, 2023
  
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• New mobile health clinic hopes to bridge gap in services for unhoused Montrealers

  In addition to medical services, a new mobile unit making rounds in Montreal will offer help for things like getting identification cards, health cards and preparing taxes. 

  Canada

  Apr 15, 2023
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• B.C. Medical Services Commission seeking injunction against Telus Health, alleges extra billing

  The action is being taken against the company's LifePlus program. Patients must pay to access LifePlus services like support from a multidisciplinary care team.

  Health

  Dec 1, 2022
• BC Greens call for immediate release of probe into Telus Health fee-based program

  Earlier this year, Dix asked the Medical Services Commission to look into whether the Telus Health LifePlus program has created disparity in patient access to critical services.

  Health

  Aug 9, 2022
• B.C.’s medical watchdog probing whether TELUS Health program creates ‘two-tiered’ health care

  "It's critical, I think, that medically necessary services go without user fees because to do otherwise is to have two-tiered health care," said Health Minister Adrian Dix.

  Health

  Jun 2, 2022
• ‘He said I was too exposed’: B.C. woman says doctor refused treatment over what she was wearing

  In a statement, TELUS Health said "we are aware of the situation and take it seriously. We're conducting a full investigation. The well-being of our patients is our top priority."

  Health

  Feb 7, 2022
• Commissioner finds Babylon health app not consistent with privacy guidelines

  Alberta's Privacy Commissioner has found that the Babylon by Telus Health app wasn't complying with the Health Information Act and Personal Information Protection Act.

  Consumer

  Jul 29, 2021
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• Alberta privacy commissioner investigating Babylon health app

  A notice saying Clayton "launched investigations" into the app was posted on the OIPC website Tuesday.

  Consumer

  Apr 21, 2020
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• Coronavirus: App lets Albertans meet with group of doctors through smartphones

  All physicians providing advice through phone, email and videoconferencing can bill for services using the health service code (HSC) 03.01AD.

  Health

  Mar 19, 2020