As clinics adjust to the new normal, Telehealth won't be abandoned. Alison Beaton estimates that her practice will likely see a 50/50 split of in-patient versus Telehealth appointments for the rest of year.

A notice saying Clayton "launched investigations" into the app was posted on the OIPC website Tuesday.

Sun Life Canada president Jacques Goulet knew his insurance business had a virtual care program offering online visits with medical professionals to help such people, but saw COVID-19 as an opportunity to do more.

With Canada under strict social-distancing rules and an unprecedented demand for medical resources, many British Columbians are turning to virtual medicine.

On social media, there are hundreds of complaints about the line not working, a busy signal received, and, once a caller gets through, reports of being disconnected after being in queue for hours.

“As long as I’m healthy and able to offer it, I will do it," said one nurse.

Before a person experiencing symptoms should go to an assessment centre, the government and Telehealth are asking those people to either call in or use the new online self-assessment tool.

Reported 14-hour wait times with provincial health authority hotlines are frustrating many who are calling with their concerns about coronavirus

It took Global News' Kamil Karamali more than a day, several calls to different professionals and hours of waiting to get answers to his personal questions about COVID-19

Canada has been slow to adopt practices like telehealth and doctors' visits done by video conference, experts say.