Passenger Bill Of Rights

• Ottawa should consider train passenger bill of rights, Via Rail CEO says 

  In an interview, CEO Mario Peloquin says the federal government should move toward a charter that would ensure train passengers receive compensation for long delays.

  Canada

  Oct 23, 2023
  
• Proposed air passenger rights changes get mixed reviews from airlines, advocates

  Airlines denounced the government's proposed changes that put more onus on providers, while passenger advocates doubted all loopholes will be closed as claimed.

  Canada

  Apr 24, 2023
  
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• ‘No more loopholes’: Changes to air passenger rights are ‘significant,’ minister says

  Transport Minister Omar Alghabra laid out proposed reforms to the Liberals' passenger rights charter following chaotic travel seasons over the summer and winter holidays.

  Consumer

  Apr 24, 2023
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• Air passenger rights framework needs tighter rules, bigger penalties: report

  The transport committee report comes after chaotic summer and winter travel seasons brought on by soaring demand, labour shortages and poor weather.

  Canada

  Apr 18, 2023
• VIA Rail CEO tells MPs climate change is leaving transport networks vulnerable

  Earlier this month, the Crown corporation apologized for the widespread delays passengers saw between Dec. 23 and 26 as a winter storm swept across Ontario and Quebec.

  Canada

  Jan 26, 2023
• Chaos continues at Western Canadian airports. What can stranded passengers do?

  Flight delays and cancellations continued Tuesday across Western Canada. Here's what you need to know about rebooking and compensation if you're a stranded passenger.

  Consumer

  Dec 20, 2022
• Passenger bill of rights mostly upheld after air industry court challenge

  The court dismissed the appeal that challenged the validity of the passenger bill of rights, with the exception of one regulation that applies to the temporary loss of baggage.

  Canada

  Dec 6, 2022
• Airlines want new rules about compensating passengers suspended, pending court appeal

  The Air Passenger Protection Regulations set out minimum standards for all carriers to follow and requirements to help the public understand their rights.

  Canada

  Dec 20, 2019
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• Legal challenge to passenger rights bill should be dismissed: Attorney general

  A legal challenge to Canada's new passenger bill of rights from a group of airlines is "ill-founded" and should be dismissed, according to the country's attorney general.

  Canada

  Jul 29, 2019
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• Canada’s air passenger bill of rights: What travellers won’t see until December

  Travellers will have to wait five more months to see the full picture.

  Canada

  Jul 15, 2019