Overbooked Flight
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Air Canada finally honours denied boarding offerAir Canada decided to honour the original boarding offer given to a Toronto man who was compensated for getting bumped off an overbooked flight then later told the voucher amount was issued in error.ConsumerMar 31, 2019
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What should be in new air passenger bill of rights? Government launching consultationsCanadians can now weigh in on what they want to see in an air passenger bill of rights.CommentaryMay 28, 2018
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Overbooked flights, lost luggage and plane delays. What are your passenger rights?Breaking down your passenger rights while flying during the holiday season.CanadaDec 18, 2017
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Ottawa plans consultations for passenger bill of rightsCanadians will soon have their say on the future of airline passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations.CanadaJun 7, 2017
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‘United Breaks Guitars’ singer says airline passenger bill of rights signals positive directionA Halifax man whose YouTube video about his customer experience with United Airlines in 2009 went viral says the recently proposed passenger bill of rights is a move "in the right direction."CanadaMay 16, 2017
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Passenger bill of rights to outline what airlines owe you for travel disruptionsCanada's new passenger bill of rights will give travellers a better idea of when airlines will have to compensate them.CanadaMay 16, 2017
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Delta Air Lines apologizes for forcing family off overbooked flightDelta said in a statement that it had contacted the couple to refund their travel and provide additional compensation.ConsumerMay 5, 2017
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United Airlines drags Montrealer to court over parody websiteOne Montrealer has spent the last five years locked in a legal battle over a website he created to collect customer and passenger complaints about United Airlines.CanadaApr 12, 2017
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Here’s everything we know about the man dragged off the United Airlines flightDr. David Dao was dragged off a United Airlines flight, and his backstory isn't what you'd expect.WorldApr 11, 2017
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