Option Consommateurs

• ‘People are livid’: Advocates call on feds to make airlines give refunds amid COVID-19

  Tens of thousands of Canadians have signed petitions calling on Ottawa to force airlines to offer refunds, not just vouchers, for trips cancelled due to COVID-19.

  Consumer

  May 21, 2020
  
• iSaute waiver ‘may be written in an illegal way’: Option consommateurs lawyer

  According to a lawyer at Option Consommateurs, iSaute's waiver may be written illegally.

  Canada

  Jun 16, 2017
  
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• RiverRock claims to file bankruptcy, but no record yet

  Over a month ago, RiverRock snow removal said they were declaring bankruptcy, but weeks later, there is still no record of it.

  Consumer

  Dec 16, 2015
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• Snow removal company cashes first round of cheques, then declares bankruptcy

  RiverRock snow removal goes belly up, but only after it cashed its clients' first round of cheques.

  Canada

  Nov 10, 2015
• Jilted students at Hudson driving school have right to refund: Option Consommateurs

  Students at Aryo Driving School in Hudson have the right to almost a full refund for cancelled classes, according to a consumer attorney.

  Consumer

  Sep 11, 2015
• Hydro-Quebec hikes: electricity just got more expensive in Quebec

  Quebecers will see a hike in their electricity bills, as Hydro-Quebec increases its rates on April Fool's Day.

  Canada

  Mar 9, 2015
• Hydro-Quebec power cuts to customers surge this year

  Consumer groups worry the new smart meters on more than two million homes makes it too easy for Hydro-Quebec workers to cut electricity to customers who've defaulted on payments.

  Nov 24, 2014
• Diamond Spa still hasn’t reopened its Dorval location

  Sources say that Diamond Spa will not reopen its Dorval location as Quebec’s consumer protection agency recommends court.

  Canada

  Sep 5, 2014