CATSA
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Pearson airport passengers asked to ‘pack their patience’ as long security lines reportedPassengers departing from Toronto Pearson Airport are being advised to "pack their patience" with long security lines being reported Monday.CanadaMay 2
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No quick fix to long security lineups at YVR, airport saysTravellers departing YVR are being warned to arrive two to three hours early for their flights, as a shortage of security staff creates big delays in the screening process.CanadaMay 1
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Temperature screenings now mandatory at Saskatchewan’s 2 biggest airportsPassengers will not be allowed to proceed to the screening checkpoint if their temperature, after two separate tests, is at or above 38 degrees, says Transport Canada.HealthSep 23, 2020
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Coronavirus: Screening officer at Toronto Pearson Airport tests positiveThe security firm said they were made aware of the case on Friday, adding that the employee last worked eight days ago.CanadaMar 28, 2020
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Friday is Edmonton International Airport’s busiest travel day of the yearThe number of travellers in the airport is expected to be 20 per cent higher than usual, with up to 25,000 people flying.CanadaDec 20, 2019
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50K travellers expected at Calgary airport as holiday season kicks offWith 50,000 travellers expected to use the Calgary International Airport on Friday, it was expected to be the busiest day of the year for YYC.CanadaDec 20, 2019
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Airport security agents’ union responds to Global News investigation about screening complaintsGlobal News analyzed 211 complaints made against CATSA in Edmonton between 2016 and 2018 and found that 52 per cent of them related to long wait times and agent behaviour.InvestigationsDec 16, 2019
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Global News Investigates: Agent behaviour, wait times dominate screening complaints at Edmonton airportThe complaints found some agents yelled at passengers, paraded their underwear in public during baggage searches and threatened them with being able to make their flight.InvestigationsDec 16, 2019
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CATSA app helps holiday air travellers ‘Breeze Through Security’Travellers can search items to see how they should be packed, make checklists and find out how long it will likely take to get through security in real time.TechDec 11, 2019
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Air Canada forced a 12-year old to remove her hijab: civil rights groupFatima Abdelrahman was waiting in line to board her flight to Toronto on Aug. 1 when an Air Canada agent approached her and demanded she remove the religious head covering, according to the Council on American-Islamic Relations.CanadaSep 23, 2019
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