APPR

• ‘The process puts the burden on the Canadian consumer’: Why passengers continue to battle the airlines

  Some airline passenger advocates suggest taking the airlines to small claims court, while others would like to see more action taken by the Federal Transport Minister.

  Consumer

  Jan 5, 2023
  
• Cancelled flights, lost luggage, no customer support: why flying has become a ‘nightmare’

  Airlines say ramping up flights this summer has been complex, but one expert blames service issues and passenger complaints on poor planning.

  Money

  Sep 4, 2021
  
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• Investigation underway after Edmonton couple bumped from WestJet flight

  The Canadian Transportation Agency said it has launched an investigation after an Edmonton couple was bumped off a WestJet flight.

  Canada

  Aug 18, 2019