Latest Consumer Matters Videos
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Latest Consumer Matters Videos
Click to see more latest Consumer Matters videos
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Consumer Matters: Change at Coquitalm parking lot means many are getting tickets
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ConsumerConsumer Matters: Change at Coquitalm parking lot means many are getting tickets
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CanadaConsumer Matters: RBC customers outraged over partial refund after unauthorized withdrawals
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CanadaConsumer Matters: Changes to PC Optimum program draw criticism
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ConsumerWoman says she found hidden cameras in Airbnb
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CanadaConsumer Matters: More complaints about frozen PC Optimumpoints
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CanadaConsumer Matters: KIA owner frustrated over excessive oil consumption
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ConsumerAir passenger rights group appeals decision on no airline compensation during strike notice
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Global News Hour at 6 BCConsumer Matters: Used vehicle prices falling
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CanadaConsumer Matters: What are jet lag apps and how do they work?
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CanadaConsumer Matters: $117K mobile home renovation nightmare
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MoneyConsumer Matters: Importance of wildfire insurance
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CrimeGlobal News Hour at 6 BC: June 12
More on Consumer Matters
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Sunwing customer promised refund, but refuses to sign ‘release form’Before proceeding with the refund process, Sunwing requested Marie Shields sign a “release form” which included a strict confidentiality clause.ConsumerMay 8
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B.C. woman says no recourse after Facebook account hacked to sell fake Taylor Swift concert tickets"There's no recourse for me. There's nowhere for me to go to fix this problem. So for three months, I've been living with knowing that people are being harmed on my behalf."ConsumerApr 9
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Volkswagen Canada announces airbag fix for recalled Atlas SUVs after almost one year waitIn April 2023, more than 161,000 SUVs in the U.S. and Canada were recalled for select model year 2018 to 2021 Atlas and 2020 Atlas Cross Sport Vehicles.ConsumerMar 28
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RBC customer loses $10,000 after falling victim to bank draft fraudBack in early January, the Vancouver resident was selling a $10,000 luxury watch on Facebook Marketplace. He says he's used the social media platform multiple times without issue.ConsumerJan 30
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B.C. man takes on private parking company over unfair ticketBack in December, Eric Findlay visited a fast food restaurant in Vancouver and parked his vehicle at the private lot managed by Diamond Parking.ConsumerJan 10
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After complaints, Transport Canada launching in-depth review of Chevrolet Volt hybridAn American regulator has also received 61 complaints related to the car’s battery energy control module, Consumer Matters' Anne Drewa reports.ConsumerDec 6, 2023
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B.C. Hyundai Plug-In Hybrid owner hit with $15,000 electric battery costIn November 2017, the Kelowna resident purchased a brand new 2018 Hyundai Ioniq Plug-In Hybrid for around $30,000. But he was recently hit with an unexpected cost.ConsumerNov 30, 2023
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B.C. couple’s dream vacation ruined after Air Canada refuses to take bags off flightThe couple says one bag never left Vancouver and the other three arrived at their home 24 days later with tags indicating their luggage had flown to Mongolia without them.ConsumerSep 28, 2023
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Wait times for some EVs still long in Canada. Why it’s the opposite in the U.S.While wait times for electric vehicles in Canada have improved, they can still be well over a year. It's a situation that hasn't developed south of the border in the United States.ConsumerSep 18, 2023
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Rental vehicle inventory improving, but difficult to find dealBarry Choi also says the type of rental vehicle you select can make a big difference. Smaller cars like a sedan, for example, can cost less than an SUV.ConsumerJul 6, 2023
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