911

• Victoria store owner frustrated with 911 services, says he’s been hung up on

  Peter Quakenbush told Global News that over the past five years, when he has called 911, he has either been hung up on or redirected to the Victoria police non-emergency line.

  Crime

  Jan 6
  
• Haircut, hornet and luggage woes triggered B.C.’s most unusual 911 calls in 2025

  E-Comm handles 99 per cent of 911 calls in B.C., accounting for about two million calls a year.

  Canada

  Dec 30, 2025
  
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• 2-alarm fire displaces 10, sends 2 to hospital in Calgary’s northeast

  A fire in the 100-block of Taradale Close NE on Saturday resulted in 10 people being displaced and two being sent to hospital in critical but non-life-threatening condition.

  Fire

  Nov 23, 2025
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• Police accused of ‘stonewalling’ family of man who died after making 911 call

  The family of an Ontario man who contacted 911 for help but was unable to speak are demanding answers as to why emergency services were not sent to his address the night he died.

  Canada

  Jul 11, 2025
• Winnipeg Fire Paramedic Service’s new 5-priority dispatch system goes live

  As of 5:30 a.m. Wednesday morning, call takers for the Winnipeg Fire Paramedic Service (WFPS) have moved from a two- to five-priority dispatch system.

  Consumer

  Apr 23, 2025
• New 911 service that would allow texting, video delayed 2 years: CRTC

  The CRTC had set Tuesday as the date for transitioning to next-generation 911, but the telecom regulator now says it has moved that deadline to March 2027.

  Canada

  Mar 3, 2025
• McDonald’s was closed, and other inappropriate B.C. 911 calls in 2024

  E-Comm says it handles about 2 million calls a year but not all of them qualify as emergencies.

  Crime

  Dec 30, 2024
• B.C. launches review of 911 services

  British Columbia is launching a review of the province's 911 emergency service after complaints about escalating costs and lack of transparency.

  Health

  Dec 5, 2024
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• ‘Halley’s comet moment’: How a new 911 system could improve public safety

  The new system – called Next Generation 9-1-1 – replaces decades-old analog technology in emergency communication centres with a digital network.

  Canada

  Jul 19, 2024
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• A firewall to prevent cyberattacks caused Massachusetts 911 outage. What to know

  Massachusetts' 911 system was down for about two hours Tuesday, making it impossible for anyone to reach emergency services using the emergency number.

  Tech

  Jun 19, 2024