Canada’s telecommunications regulator is directing all service providers to notify it within two hours when they become aware of an outage to their networks.
The Canadian Radio-television and Telecommunications Commission (CRTC) says the directive is the first step of a new consultation it is launching aimed at enhancing the resilience and reliability of telecommunications networks.
Get daily National news
It says providers must also file a report with the CRTC within 14 days following an outage.
- Iranian-Canadians voice fear, uncertainty after ceasefire announcement
- Saskatchewan residents urged to become organ donors 8 years after Humboldt Broncos crash
- Alberta lawyers, former Mountie call for criminal probe into Edmonton police chief, lawyer
- Kelowna boardwalk closure drags on due to apparent dispute between city, hotel owner
The move comes after a mandate handed down by Industry Minister Francois-Philippe Champagne went into effect last week.
Ottawa’s new directive to the CRTC emphasizes consumer rights, affordability, competition and universal access.
Last July, a major Rogers Communications Inc. network outage temporarily left more than 12 million mobile and internet customers without service.
Comments
Want to discuss? Please read our Commenting Policy first.