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New Brunswick health authority boasts about improvements in hospital services

Click to play video: 'Horizon Health Network brings in initiatives to better retain health-care workers'
Horizon Health Network brings in initiatives to better retain health-care workers
WATCH: Physician and nurse recruitment is a top priority for Horizon Health Network as they struggle with emergency room wait times. Suzanne Lapointe tells us about some of the initiatives they’re trying out to better retain their new hires. – Feb 13, 2023

The president of one of New Brunswick’s two major health authorities says staff recruitment and retention is the biggest concern faced by the organization.

Margaret Melanson of Horizon Health Network says staff schedules — which often leave little room for work-life balance — are one of the main reasons causing nurses to quit.

Click to play video: 'Horizon Health hoping to ease backlog of knee and hip replacement surgeries'
Horizon Health hoping to ease backlog of knee and hip replacement surgeries
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Melanson boasted to reporters about the millions of dollars being spent on the network’s 12 hospitals and more than 100 medical facilities, clinics and offices throughout New Brunswick.

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She says improvements are being made to emergency care, surgery backlogs and mental health services.

Click to play video: 'Health network discussing 24/7 emergency services in Sackville, N.B.'
Health network discussing 24/7 emergency services in Sackville, N.B.

Melanson says that “only” two per cent of patients who visit the emergency room at Fredericton’s Dr. Everett Chalmers Regional Hospital are leaving without being seen by doctor.

She says the health authority has seen a 70 per cent reduction in the wait-list for mental health services due to the introduction of single-session therapy.

This report by The Canadian Press was first published Feb. 13, 2023.

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