Scotiabank says service is back after ‘brief disruption’ prevented users from logging in

Scotiabank says access to its online and mobile banking services has been restored for its customers after a “brief disruption” on Friday afternoon.

Multiple users on Twitter said Friday they were having difficulties accessing their bank accounts.

Some customers who tried to log into their Scotiabank apps on Friday received a notification that “online and mobile banking are currently unavailable,” and that the bank was working to restore services.

Website Downdetector.com also reported a spike in outage reports, with more than 1,800 complaints filed with the online tracker by 12:30 p.m. Eastern. Reports had dwindled to a few dozen by 3 p.m.

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A Scotiabank spokesperson acknowledged the log-in issues in a statement to Global News on Friday, but did not respond to questions about a cause.

“After a brief disruption earlier today to some of our online and mobile banking tools, service was quickly restored. We apologize to our customers for any inconvenience this may have caused,” the statement read.

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