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Countrywide wireless outage affecting some Rogers customers’ ability to place, receive calls

Rogers Communications customers reported experiences of dropped calls and difficulties placing calls on the evening of July 7 due to a wireless outage – Jul 8, 2019

Rogers Communications customers may be experiencing difficulties making phone calls Sunday evening as the company works to repair a countrywide wireless outage.

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A post on the Rogers website says a national outage of the company’s wireless service is causing some customers to report difficulties placing and receiving calls.

Others may be experiencing dropped calls.

“Some of our wireless customers on 2G or 3G networks may experience an intermittent interruption to voice services,” the company said in a statement emailed to Global News.

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While the website does not include an estimated time of repair, the company says teams are “working hard to address the interruption as quickly as possible.”

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