December 27, 2018 1:13 pm

Instagram accidentally changed its layout — and users were not happy

The Instagram app is seen in the App Store on an iPhone on Dec. 1, 2017.

Jaap Arriens/NurPhoto via Getty Images

Many Instagram users woke up to a drastically different layout for the app Thursday — and weren’t too happy about it.

Social media users posted about the change online, complaining that the layout of the feed changed from a top-down scroll to a left-right scroll. The update looked similar to how Instagram stories appear, making users tap to see the next post.

READ MORE: Social media has ‘drastically changed’ the way Canadians travel, study says

The app provided instructions to users, writing: “Introducing a New Way to Move Through Posts. Tap through posts, just like you tap through stories.”

Many used the hashtag #Instagramfail and wondered how to change back to the previous version of the app.

Story continues below

But just after a slew of complaints appeared online, the automatic update was reversed.

In an email statement to Global News, Instagram explained that the change was caused by a “bug.”

“Due to a bug, some users saw a change to the way their feed appears today. We quickly fixed the issue and feed is back to normal. We apologize for any confusion.”

READ MORE: Instagram can be bad for mental health — but the company wants to fix that

Adam Mosseri, the head of Instagram, tweeted explaining that the drastic change was a mistake — sort of.

“That was supposed to be a very small test that went broad by accident,” he replied to some concerned users. “Should be fixed now. If you’re still seeing it simply restart the app. Happy holidays!”

WATCH: 4 apps to consider for 2019 to get healthy, learn a new skill and get organized

He added that the company is testing “a few new ideas.”

In response, relived users tweeted at Mosseri that the results of the so-called test were clear.

Mosseri noted that anyone still seeing a left-right feed should restart their apps.

© 2018 Global News, a division of Corus Entertainment Inc.

Report an error


Want to discuss? Please read our Commenting Policy first.