Saint Johners’ personal information may have been exposed in parking system data breach: city

The City of Saint John says some of its residents’ personal details, including names, addresses and credit card information, may have been exposed in a data breach involving its online parking ticket payment system.

The city says it became aware of the data breach Friday and “immediately” contacted its service provider, CentralSquare Technologies, whose software allows customers to pay parking tickets through the city website.

READ MORE: Nova Scotia says response to FOIPOP website data breach cost $84K

Get breaking National news

For news impacting Canada and around the world, sign up for breaking news alerts delivered directly to you when they happen.

Sign up for breaking National newsletter Sign Up

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

The city believes the matter involves a breach to its third-party software, called Click2Gov, from CentralSquare Technologies. The breach of the Click2Gov software could have impacted a number of municipalities across North America, according to the city.

WATCH: Up to 500 million Marriott hotel guests’ data exposed in breach

2:06 Up to 500 million Marriott hotel guests’ data exposed in breach

The payment website has been shut down while an investigation into the breach is being conducted.

Customers who believe they’ve been impacted by the breach are asked to closely monitor financial accounts and, if any unauthorized activity is detected, promptly contact their financial institution. The city also recommends affected individuals file a police report if they feel they’ve become a victim of identity theft.

The city says further updates will be provided as they become available.