March 4, 2018 6:00 am

Veterinary pricing: Costs for services and procedures vary wildly, here’s why

WATCH: Here’s how much it costs to neuter your dog

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If your pet is in need of a surgery, you may find pricing for the procedure will differ by hundreds of dollars depending on which veterinarian you go to.

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Whether it’s due to the cost of rent and medication or different recommendations of care, as a private service, veterinarians can charge whatever they need to for the services in Canada. This means prices can vary widely depending on where you shop around.

This is what happened to Ontario resident, Raphaela Mandel when her puppy, Xuxa had a severe gastrointestinal issue and needed medical treatment.

Xuxa was born with a severe severe gastrointestinal issue and has undergone many surgeries as a result.

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Xuxa’s food wasn’t properly digesting and as a result, she had a bad bile reflux in her intestinal system, leaving her with eroded teeth. Mandel said she reached out to a vet to see how much it would cost to get her dog’s teeth cleaned.

One veterinarian in Brampton, Ont., said that Xuxa would need her entire teeth removed and that it would cost between $7,000 to $10,000.

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“I thought there is no way. I understood some teeth needed to be extracted, but he said all of it,” Mandel said. “We said there is no way we can afford that and put our dog through that.”

Xuxa had previously undergone surgery for her gastrointestinal problems, and Mandel did not want to put the puppy through another surgery right away. So the family decided to wait.

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Mandel and her family then moved to Niagara Falls, Ont., and started shopping around for prices on pet teeth cleaning in the region.

“When we moved to the Niagara region, we had no idea where to go or whom to visit,” she said. “Starting fresh with a sick puppy was hard. We found a few [places] in the area, went in for general consultations and some of them wanted blood tests before she even got onto the examining table.”

“These tests can rack up for those who can’t afford it,” she added.

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Like the veterinarian in Brampton, one Niagara practitioner said Xuxa would need all her teeth removed and quoted around $7,000.

“Some places were charging us thousands of dollars. It was absurd,” Mandel said. “I felt cheated and disgusted. Animals are the purest form of creatures and to use them as an excuse to charge whatever they feel is necessary is wrong. There should be a guideline.”

But Mandel was determined to find a fair price and started asking dog owners in the neighborhood for a recommendation. She finally found a veterinarian that “clicked.”

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“It was a very small practice, but right away they wanted to see her [Xuxa] first before giving us a quote. They examined her and made she was comfortable first.”

The veterinarian said Xuxa only needed a few teeth pulled and that removing every single one was “ridiculous.”

“It ended up costing us around $700. It was a lot cheaper,” Mandela said.

Prices around Ontario

Global News called 10 vets around Ontario, asking how much it would cost to neuter a one-year-old, 60-pound Golden Retriever.

The cheapest option was in London, Ont., with a cost of $258 for a standard procedure, including basic pain medication, intravenous fluids and blood work.

Prices in Toronto ranged from $560 to $800.

At least three vets in Toronto quoted a price of $800 to have a Golden Retriever neutered, but pain medication and blood work were not included.

BELOW: Prices for across Ontario to neuter a one-year-old, 60-pound Golden Retriever

Why prices vary

Veterinarian fees can be difficult to compare as clinics have their own way of breaking down costs. Fees for procedures depend on the quality of the equipment, drug prices and rent.

So if you are giving two different quotes for your pet’s procedure, this may be the reason why.

READ MORE: Is your pet scared to visit the vet?

“We make sure to tell clients they are comparing apples to apples,” Dr. Louis Kwantes, an Albertan veterinarian, said.  “We have a package price at our clinic, which includes, pre examination, IV fluids, blood work and pain control”

“But another places may have a cheaper price but those aren’t included. It’s important that the consumer ask more questions.”

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Another reason could be the quality of the equipment and the skill level of the employees at the clinic, Kwantes said.

For example, a veterinarian in rural Ontario may not have the latest equipment but a practice in Toronto may have digital dental X-rays and have someone who has been trained to work with them, he said.

“Clients have every right to ask about the price. It’s important understand why it may be necessary. Vets want to do what is best for the pets but with constraints of the owners,” he added.

© 2018 Global News, a division of Corus Entertainment Inc.

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