If you pay your Manitoba Hydro bill in person at one of its offices, you will soon need to find a new method of payment.
Payments will stop being accepted as of December 4 at 17 rural offices around Manitoba and three in Winnipeg.
“We have fewer people coming into our offices paying their bills,” Bruce Owen, with Manitoba Hydro, said.
He stressed no jobs are being cut as a result of this move. Staff in the offices will be assigned other tasks within the location.
“We don’t have the traffic now to warrant having a full time person standing at the counter,” Owen said.
He added this has nothing to do with the consolidation of district offices announced in 2013.
READ MORE: Manitoba Hydro closing offices and customer service counters
According to Manitoba Hydro statistics only 6.6 per cent of bill payments were paid in person in 2016. That is down from 27 per cent in 2007.
Owen said customers who have made at least three bill payments in the past 18 months will received a notice of the upcoming change. The only service counter Manitoba Hydro will keep open is at its headquarters at 360 Portage Avenue.
Bill payments can be made online or still in person at any Manitoba bank or credit union.
The following offices will cease accepting bill payments in person as of December 4:
- Arborg
- Ashern
- Brandon 10th Street
- Brandon Service Centre
- Dauphin
- Killarney
- Lac du Bonnet
- Morden
- Portage la Prairie
- Neepawa
- Russell
- Selkirk
- Steinbach
- Swan River
- The Pas
- Thompson
- Virden
Winnipeg locations in St. Boniface, Fort Garry and on Notre Dame Avenue will also stop accepting in person payments.
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