September 4, 2017 3:17 pm
Updated: September 4, 2017 3:25 pm

Edmonton restaurant changes policy after trying no-tipping approach

Edmonton's Cafe Linnea is moving to a tip-based approach after being a no-tipping restaurant.

Credit: Facebook/Cafe Linnea
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After using a rare no-tipping policy, Edmonton restaurant Café Linnea, has announced it’s switching to the industry standard tip-based system.

READ MORE: Don’t know how much to tip? This interactive tool can help

Before the change, menu prices were raised and servers were paid more but there was no tipping from customers.

READ MORE: Air Canada says nation’s best new restaurants include 4 from Edmonton, 3 from Calgary area 

The business, which has been named in many top restaurant lists and received several accolades, opened in the summer of 2016. It serves Scandinavian and French cuisine using local ingredients.

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In a Facebook message last month, Café Linnea announced it would be changing its tipping policy as of Aug. 22.

“It is with regret that we announce that as of Aug. 22, we will be changing from our non-tipping policy to that of the industry standard, a tip-based system.

“While we still support the living wage concept, the current model has proven to be untenable and our team has decided this is the best way for the restaurant to move forward.

READ MORE: Customers fear ‘tip shaming’ as gratuity expectations grow 

“We will be lowering prices on the menu to reflect these changes and we thank you for your patience while we switch tracks. We are fully committed to creating a fair workplace for our employees and customers while still providing the absolute best in service, atmosphere, food and drinks.”

“The tips our employees receive will be fairly distributed between the service staff and the kitchen,” the message reads.

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