Theories abound about how it came to be that the future of Sears Canada is now in “significant doubt,” as the company put it in its latest quarterly release on Tuesday.
Perhaps the most obvious reason is that Sears simply missed the boat.
“Sears has missed the opportunity of attracting the younger shopper. It’s really where my mother and my grandmother shopped,” Robert Levy, president of Toronto-based BrandSpark International, told Global News.
Sears stores didn’t keep up. Its supposedly fashion-forward brands never earned the “cool” label. And the company kept trying “to be in the middle and all things to all people” in a sector that has been moving away from that for years, if not decades, according to Levy.
Then there’s the fact that more and more business is going online. Sears’ recent move to bolster its e-commerce presence was largely seen as too little, too late.
But in Canada’s retail landscape, even companies that are doing things right aren’t necessarily doing well.
Take the Hudson’s Bay Company (HBC), for example. It spruced up its department stores. It now runs a vast and user-friendly online store. And it moved upscale as middle-of-the-road retailers kept struggling.
And yet, HBC, too, is in trouble. The company announced a net loss of $221 million last week, more than double the $97 million loss it had in the same period last year.
The cash hemorrhage will force 2,000 job cuts by 2018, it said.
READ MORE: Hudson’s Bay Co. to cut 2,000 jobs by 2018
What that means for potential cutbacks at Sears is anyone’s guess.
When asked by Global News, the company declined to comment about what the chances are of massive layoffs, but it did say it employs approximately 16,000 people nationally.
That means the losses — if Sears Canada were to also disappear — could be on the scale seen when Target closed up shop, noted Craig Patterson, editor-in-chief of Retail Insider magazine.
Target’s retreat south of the border two years ago left nearly 18,000 low-income Canadian workers without jobs, a hit big enough it reverberated through the entire economy, said Patterson. As a measure of comparison, economists generally cheer if the Canadian labour market adds more than 15,000 net new jobs per month.
Part of a broader trend
Retail jobs are disappearing across Canada.
“I continue to see stores closing,” said Patterson, adding that “it looks as if we’re in a recession, even though we aren’t.”
The number of retail jobs the Canadian economy created between 2012 and 2016 went up only 3.7 per cent, compared to overall employment numbers that rose 4.7 per cent over the same period, according to Statistics Canada. And that includes auto dealers, which have been doing brisk business as Canadians take advantage of low interest rates to take out car loans.
That’s hard to believe considering that consumer spending fuels the economy.
But, in a country obsessed with real estate, a lot of Canadians’ disposable income is flowing toward things like kitchen renovations.
And consumers are also increasingly spending more money on experiences and techie gadgets rather than, say, clothes and shoes, said Patterson. That has left many retailers scrambling.
It will probably get worse before it gets better (if it gets better)
If you want a glimpse of what’s ahead, just look at the U.S.
America has shed about 89,000 retail jobs since October, the New York Times reported in April, more than the number of people employed the country’s coal industry.
As Amazon-style warehouses keep replacing stores fronts, the U.S. retail sector, which currently employs one in 10 Americans, may have reached “a tipping point,” the Times mused.
In Canada, e-commerce sales have shown growth of between six and 10 per cent over the past several years, while traditional store sales flatlined, said Patterson. But online shopping here is still two to three years behind where it stands in the U.S., he added.
The retail industry is one of Canada’s top employers, along with the health-care sector and manufacturing, accounting for more than 11 per cent of employment, according to StatsCan. In 2011, retail salesperson was the most common occupation among both men and women.
If the future looks like the U.S., it will be a rough ride.
— With a file from the Canadian Press