The London Transit Commission is reassuring the public that transit is safe after a rider posted a photo showing large holes in the floor of a city bus.
The woman, who has asked to not be identified, was taking the route 20 bus to work when she noticed the holes and alerted the driver at approximately 7:25 a.m. on Friday.
According to Kelly Paleczny, general manager for the LTC, the driver called in the situation and another bus was dispatched and took over at the Fanshawe College stop.
“An operator missed a turn on his route and attempted to turn a bus around in a parking lot,” Paleczny said. “In doing so, he drove over some large impediments that caused that structural damage to the bus.”
According to the woman, it took approximately 25 minutes for a replacement bus to arrive.
Paleczny said the bus floor is basically wood and has support structures built into it, which can cause damage if there is not enough clearance.
She noted the LTC performs checks in the morning and the evening to ensure that all vehicles are cleared to take passengers.
The LTC has hoisted the vehicle and crews are examining the damage to the bus.
Editor’s note: This story has been updated to reflect the bus driver was alerted at 7:25 a.m. Friday.