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Greyhound considering refunds for passengers stranded on Christmas Eve

Greyhound considering refunds for passengers stranded on Christmas Eve - image

Greyhound is considering offering refunds to some passengers who didn’t make it home for Christmas.

Dozens of passengers in Kamloops were stranded on Christmas Eve as they were trying to get from Vancouver to Calgary.

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But the transfer bus had a mechanical problem, and didn’t have any interior heat.

It took about seven hours to arrange for another coach.

At least one passenger ended up booking a flight.

The company says it will discuss potential refunds with passengers on a case by case basis.
 

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