The Saskatchewan Transportation Company (STC) will soon be deploying smaller-sized buses on Saskatchewan highways to try and save the Crown company a few extra dollars.
These smaller buses will still provide comfort according to STC, but are also a cost-saving measure.
On Thursday, the STC announced that it lost $1.25 million dollars in its last fiscal year, but says a strong customer satisfaction rating is proof of the corporation’s commitment to riders.
“With a 93 per cent passenger satisfaction rating and an all-time high of 95 percent for parcel express satisfaction, STC has once again demonstrated a strong commitment to its customers”, Minister responsible for STC Jennifer Campeau said.
Increased operating costs and a drop in ridership have put a dent in the Crown company’s net income from the previous fiscal period. STC carried 261, 531 passengers in 2014 compared to244, 785 as of March 2016
Ridership levels are impacted by a number of variables including fares, schedules, and connections to destinations outside of Saskatchewan.
STC has been looking for ways to offset the loss, including the parcel express service as well as foreign coach and leasing facilities.
Although the people of Saskatchewan are using the parcel express service, the boost to the bottom line has yet to be seen in the financial statements. The service rendered an overall profit of $1.7 million dollars. The Passenger Service Operating Expense meanwhile is sitting at $18.9 million.
STC is investigating upgrades to the current point of sale (POS) system that will allow for easier access to promotions and sales. They’re also looking for ways to utilize social media to reach key demographics like seniors and students.
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