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Just Energy Group, Inc., the Canadian energy marketing company, has been hit with another large penalty for unscrupulous marketing methods.
The attorney general of Massachusetts reached a US $4-million settlement with the company over its sales methods, which included “slamming” – the practice of changing customers’ energy contracts to another supplier without the customer’s permission – and of making false representations, including saving consumers money, or that Just Energy was connected to local utilities.
“We allege this competitive supplier engaged in widespread and misleading conduct that lured consumers into costly contracts in the form of high electricity rates and termination fees,” the state’s attorney general, Martha Coakley said.
Of the US $4-million collected from Just Energy, US $3.8-million will be returned to its Massachusetts customers, the rest going to the state.