WestJet says a “cybersecurity incident” is affecting access to some of its servers and software systems.
The Calgary-based airline says its operations are nonetheless running safely, and they have not been affected by the incident.
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In a statement posted to its website, the company says it is working to figure out the impacts of the event.
The airline issued a series of social media posts Friday night saying its app had been affected, and “several users” were having difficulty accessing the platform.
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WestJet asked guests and employees to be careful when sharing personal information.
The air carrier said it had a team investigating the incident alongside police and Transport Canada.
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