TORONTO – The delays on one of Toronto’s busiest streetcar routes are being blamed primarily on passenger loading and unloading times, according to a city staff report.
The study completed by Toronto’s Transportation Services reveals that passengers getting on and off contributes to between four to 15 minute in delays on the 504 King Street streetcar line.
“I don’t think they have a very efficient process,” one rider told Global News.
“Compared to other places, Asia, the States, it’s a lot more automated and I think for us it’s a little more manual.”
Time spent on traffic signals as well as congestion are the other major causes for delays.
A survey from riders was conducted in February between Jameson Avenue and Berkeley Street over three “typical” mid-weekday periods.
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Staff was requested to look into the 504 streetcar delays by city council last fall and to consider whether it is feasible to implement morning rush hour reserved lanes for TTC vehicles to improve service.
The King Street streetcar carries approximately 60,000 passengers on an average weekday.
The report will be presented to the city’s public works committee next week and brought to council on Aug. 25.
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