VANCOUVER – B.C. Transportation Minister Todd Stone has now weighed into the controversy surrounding significant service disruptions on SkyTrain.
Thousands of commuters were left stranded for hours twice over the course of just over a week, leading to intense frustration.
There have also been smaller switch problems leading to delays on some lines.
Stone has now said it is unacceptable to have this many service interruptions and that Translink needs to take action immediately.
Translink’s CEO has announced plans to review what happened and says a range of options are on the table.
“Whether we need to invest in additional equipment, redundancy, back-up systems, to prevent this happening,” said Ian Jarvis, Translink CEO.
“People count on the service that we manage to get to work, to get to school, they’re looking for reliable, safe and reliable service and that’s really what’s driving the need to examine what’s transpired.”
© Shaw Media, 2014