Top Results For: American Airlines

Air Canada, the country’s largest airline, is one of the lowest-ranked airlines when it comes to customer satisfaction according to a new J.D. power North American airline satisfaction survey. Anne Gaviola has this story and more in Business Matters for Thursday, May 9, 2024.

Travel expert Claire Newell brings you the latest updates in the travel industry, including Flair Airlines’ recent extended cancellation debacle and what to do if you face similar issues. Plus, get insights into the recent Boeing plane incident and why Toronto’s Pearson Airport ranks among the best in North America.

Air Canada has found itself at the bottom of a list by aviation data company Cirium, for its punctuality among North America’s ten largest airlines. As Cassidy Mosconi reports, only 63.17% of its flights arrived at the gate within 15 minutes of their scheduled arrival times.

All 157 people on board the Ethiopian Airlines flight were killed on March 10, nearly five years ago. It was the second crash involving the Boeing MAX-8 in less than a year. Five months earlier, a Lion Air flight went down off the coast of Indonesia. In the 72 hours that followed the tragedy in...

Two Canadian members of the Hells Angels, Damion Patrick Ryan and Adam Richard Pearson, have been charged in the U.S. for their alleged involvement in an Iranian murder-for-hire plot. What’s known about the people allegedly targeted; who is suspected of recruiting Ryan and Pearson; what the indictment says Pearson texted Ryan; and how the case...

An Alaskan Airlines plane experienced a mid-flight cabin panel blowout, leading to an emergency landing of a brand-new Boeing 737 MAX-9 jetliner. All passengers and crew on board returned to the airport safely, but U.S. federal officials have ordered the immediate grounding of all Boeing 737 MAX-9 jetliners — raising safety concerns. A powerful winter...

Flight attendants at Air Transat have voted overwhelmingly to reject a tentative deal with the Canadian leisure carrier, raising the possibility of a disruptive strike. The Canadian Union of Public Employees (CUPE), which represents the 2,100 flight attendants at the airline, says more than 98 per cent of workers voted against the tentative contract reached...

Canada’s two largest airlines, Air Canada and West Jet, ranked last for on-time performance among large North American carriers in October, according to a report from the aviation data company Cirium.

Major airlines have suspended flights to Israel after the nation declared war following a massive surprise attack by Hamas over the weekend. American Airlines, United Airlines and Delta Air Lines suspended services, as the U.S. State Department issued travel advisories for the region, citing potential for terrorism and civil unrest.

A new study finds that Air Canada is the worst major North American airline for being on-time. The NDP’s federal transportation critic, Taylor Bachrach, talks about the impact of this problem on our travel infrastructure.

The country’s largest airline has ranked last in North America for on-time performances. Air Canada only landed half of its flights on time in July, as it struggles to calm turbulence brought on by the pandemic, weather, and staff shortages. As Kristen Robinson reports, it’s not the only Canadian airline near the bottom of the...

Canada’s big two airlines, Air Canada and WestJet, saw more of their flights delayed this summer compared to their American peers. Global’s Anne Gaviola and The Peak Podcast’s Brett Chang discuss why this news is so troubling, and what this means for travellers. Plus, Elon Musk has given Twitter a branding makeover, saying farewell to...

Canaccord Genuity Wealth Management’s Rob Tetrault talks about Berkshire Hathaway reporting earnings, and stocks for American Airlines and Estee Lauder.

The federal government is making big changes to the air passenger bill of rights, so dissatisfied customers will supposedly have an easier time receiving compensation from airlines. What the revisions are, and why some advocates believe the proposed measures don’t go far enough. Fifty-eight Canadians have been airlifted out of Sudan on a German plane,...

The small town of Amqui in eastern Quebec is in shock after a pickup truck plowed into a group of pedestrians, killing two people and injuring nine others. Police say the driver Steeve Gagnon, 38, did it on purpose. What witnesses saw, what police say Gagnon did after the crash, and the reaction from a...

Silicon Valley Bank and Signature Bank, two American banking companies, collapsed in the span of three days, and there’s concerns their sudden demises could be contagious. What’s being done in the U.S. to calm the fears of customers worried about their deposited money being at risk, and what it means for Canadian clients. Flair Airlines...

An American visitor to Calgary is calling out Air Canada after he arrived in this country while his bag went to not one — but two — European countries. As Tomasia DaSilva reports, it’s just the latest lost luggage complaint filed against the airlines.

A report, put together by air travel data tracking firm OAG, found American-based airlines led the way getting passengers to their destinations on time by North American carriers. No Canadian airlines or airports made it to the list.

Computer outages in both Canada and the U.S. triggered travel chaos across North America. Travel expert Claire Newell joins us to go through the latest headlines, including what to expect as airline execs are set to testify in Ottawa.

American Airlines flew paying passengers aboard a Boeing 737 Max today. It was the first flight of the plane in U.S. skies since it was grounded following two deadly crashes. The Max went from Miami to New York’s La Guardia.