WestJet and the Air Line Pilots Association, which represents 1,600 of the airline's pilots, remain far apart on key issues, according to company CEO Alexis von Hoensbroech, as the strike deadline of 5 a.m. EDT on May 19 looms. Dawna Friesen speaks with von Hoensbroech about what the airline is offering, how confident he is about a deal being reached, and his message to WestJet customers whose travel plans could be jeopardized.