May 9 2020 7:00am

How the COVID-19 pandemic could change the retail industry

Non-essential services like retail stores and shopping centres have had to shut down temporarily to help slow the spread of COVID-19. Many people are wondering what our shopping experience will look like once lockdowns are lifted. Experts tell us that measures like contactless shopping and curbside pick up are likely to continue and we may see changes to way we navigate stores.

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