Toronto dog denied boarding on Air Canada flight due to carrier size

An 8.5 lb dog, whose owner paid for cabin travel on an Air Canada flight between Quebec City and Toronto, was denied boarding. It wasn’t because Whisky was over the weight limit, or unruly: an Air Canada agent said he was too large for his portable pet carrier—despite between less than half the maximum weight. Sean O’Shea reports.

• Owner has questions after Air Canada doesn’t allow her dog to board flight