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Global News at 5 & 6 Toronto

Shocking 911 wait times for calls about North York Sheridan Mall Shooting

Posted September 8, 2017 5:38 pm EST

Updated June 20, 2018 7:27 pm EST

Fri, Sep 8: Global News has uncovered exceptionally long wait times for calls to 911 on the evening of a fatal shooting at North York Sheridan Mall. As Caryn Lieberman reports, 911 operators point to a severe staff shortage.

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Significant 911 wait times reported at time of North York Sheridan Mall shooting

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