WestJet was in B.C. Supreme Court Wednesday over alleged deceptive practices around reimbursing passengers. Air Passenger Rights argues WestJet tried to cap its payments to customers, but as Angela Jung reports, the airline’s lawyers say they were never told by federal regulators there was a problem.
- Class-action settlement over WestJet baggage fees now open for claims
- WestJet disputes ‘deceptive’ reimbursement policy claims in B.C. court