Passenger Compensation

• Proposed air passenger rights changes get mixed reviews from airlines, advocates

  Airlines denounced the government's proposed changes that put more onus on providers, while passenger advocates doubted all loopholes will be closed as claimed.

  Canada

  Apr 24, 2023
  
• ‘No more loopholes’: Changes to air passenger rights are ‘significant,’ minister says

  Transport Minister Omar Alghabra laid out proposed reforms to the Liberals' passenger rights charter following chaotic travel seasons over the summer and winter holidays.

  Consumer

  Apr 24, 2023
  
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• Air passenger rights framework needs tighter rules, bigger penalties: report

  The transport committee report comes after chaotic summer and winter travel seasons brought on by soaring demand, labour shortages and poor weather.

  Canada

  Apr 18, 2023
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• WestJet says third parties should share compensation costs after flight delays

  WestJet CEO Alexis von Hoensbroech says airlines aren't at fault if a passenger's flight is held up by a backlog at customs or baggage handling.

  Canada

  Apr 12, 2023
• Airlines want new rules about compensating passengers suspended, pending court appeal

  The Air Passenger Protection Regulations set out minimum standards for all carriers to follow and requirements to help the public understand their rights.

  Canada

  Dec 20, 2019