Loyalty Programs

• Can loyalty and points programs help ease the pinch of holiday spending?

  Loyalty programs can be a good way for consumers to potentially save money during the holiday season, but experts say it's not as easy as just signing up.

  Consumer

  Nov 8
  
• Who really wins as companies continue loyalty program push?

  More companies continue to announce loyalty rewards programs, with retail and consumer experts saying it's being used to 'lock in' customers.

  Consumer

  Sep 15
  
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• Airlines who are refusing to provide refunds during COVID-19 could face reputational damage

  'Strategic myopia' and market dominance could explain why airlines refuse to refund your money, says Rumina Dhalla of the Univesity of Guelph.

  Commentary

  Jul 11, 2020
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• The best credit card for you, based on your spending habits

  Money expert Preet Banerjee shares his guide for choosing the best credit card.

  Lifestyle

  Mar 7, 2020
• B.C. woman almost loses more than 21,000 Air Miles after account inactivity

  Back in July, the Grand Forks resident says she discovered she had lost all her Air Miles, valued at over $2,100.

  Consumer

  Sep 17, 2018
• Esso drops Aeroplan as it picks up Loblaw’s PC Optimum, Esso Extra to continue

  Esso stations will stop issuing Aeroplan miles in a few months.

  Money

  Mar 13, 2018
• Costco, Walmart losing some ground to traditional grocers in Canadian food sales

  "You're not going to win on price alone."

  Canada

  May 16, 2017
• Revamped Air Miles rewards a big win for consumer rights after troubled year: expert

  Following a firestorm over its now cancelled expiration policy, Air Miles has announced "enhancements" to its loyalty program.

  Canada

  Mar 14, 2017
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• Are customers and businesses gaining from rewards programs?

  The value of customer loyalty programs is under increased scrutiny by companies and users in the wake of Air Miles' recent reversal of an unpopular expiration policy.

  Money

  Feb 27, 2017
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• Pharmacy loyalty rewards programs legal, Alberta court rules

  A Court of Queen's Bench judge has ruled the regulator of Alberta pharmacists does not have the legal power to impose a ban on consumer loyalty programs.

  Consumer

  Apr 27, 2016