Francois Boileau

• CRA should warn Canadians applying for benefits about risk of clawbacks: watchdog

  In his latest report, taxpayers' ombudsperson Francois Boileau recommended the CRA make it clear to applicants benefits that increase their income may affect other benefits.

  Money

  Dec 13, 2022
  
• Complaints about locked CRA accounts spiked in recent days, watchdog says

  The taxpayer ombudsperson said the issue has dominated the number of complaints his office has received, amounting to three-quarters of those filed in 24 hours this week.

  Canada

  Feb 25, 2021
  
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• Canada’s taxpayers’ watchdog says complaints have spiked amid coronavirus pandemic

  Francois Boileau says the number of complaints from taxpayers about the Canada Revenue Agency was up 93 per cent in December from the same month in 2019.

  Canada

  Jan 24, 2021
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• New taxpayer watchdog to keep eye on CRA’s treatment of Canadians amid coronavirus

  Francois Boileau says the CRA has agreed to be understanding with Canadians as the agency shifts back to tax-collection mode after months of doling out emergency aid.

  Oct 14, 2020