Advertisement

New taxpayer watchdog to keep eye on CRA’s treatment of Canadians amid coronavirus

Click to play video: 'Navigating the transition from CERB to EI' Navigating the transition from CERB to EI
WATCH: Navigating the transition from CERB to EI – Sep 20, 2020

OTTAWA — The new federal taxpayers’ advocate says he plans to keep a close eye on how the Canada Revenue Agency treats Canadians feeling the financial pain from the COVID-19 pandemic.

Francois Boileau says the CRA has agreed to be understanding with Canadians as the agency shifts back to tax-collection mode after months of doling out emergency aid.

Read more: Liberals unveil $37B for CERB transition to new benefits, EI changes

The taxpayers’ ombudsperson adds that he expects many people to feel pressure regardless, which may send more complaints to his office.

So far, Boileau says the pandemic hasn’t harmed his office’s ability to respond to complaints from people who believe they have been treated unfairly by federal tax officials.

Click to play video: 'NDP MP questions why CERB retroactive rules appear to have changed' NDP MP questions why CERB retroactive rules appear to have changed
NDP MP questions why CERB retroactive rules appear to have changed – Oct 1, 2020

He also says he plans to reach out to marginalized groups who may feel too intimidated to simply engage with the CRA on tax issues.

Story continues below advertisement

Boileau took over the role of ombudsperson at the start of the month after more than a decade as Ontario’s French-language services commissioner.

Sponsored content