More on Edmonton Trouble Shooter

• Speed rating key when purchasing new set of tires: experts

  Do you know which letter, or tire speed rating, your tires should have based on the vehicle you drive? It turns out, many consumers don't.

  Consumer

  Apr 16, 2014
• Trouble Shooter Anniversary: Top complaints, tips and resources

  Find out the top five industries Julie Matthews receives complaints about, and the steps you can take to protect yourself.

  Consumer

  Apr 4, 2014
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• Trouble Shooter Anniversary: Julie Matthews’ most memorable stories

  Julie Matthews is the longest-serving Trouble Shooter, celebrating her 10th year in this role. Here's a look back at some of her most memorable stories.

  Consumer

  Apr 3, 2014
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• Tips: What to watch out for when hiring a locksmith

  A warning that reminds you why it's important to be careful when choosing a locksmith.

  Consumer

  Apr 3, 2014
• U.K. man’s family reunion cut short after problems at the border

  Border Services officials have sent a U.K. man back to Europe, just 48 hours after he flew into Edmonton.

  Consumer

  Apr 2, 2014
• Mother has warning for parents after child’s frightening ordeal on mall escalator

  A close call on an escalator at an Edmonton mall has one parent warning others about the potential dangers of a certain kind of footwear.

  Mar 31, 2014
• Gift card scam alert: what you need to know to protect yourself

  A gift card may seem like the perfect present for that hard-to-shop-for person in your life. But they're also an easy target for clever crooks. Here are a couple scams you should be aware of.

  Consumer

  Mar 12, 2014
• Bing fixes typo, Edmonton grandmother can now sleep easy

  An Edmonton grandmother can now sleep easy, after Bing fixed a typo on its website, which had her phone number listed as the line to Yellow Cab.

  Consumer

  Jan 31, 2014
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• Alberta’s new home warranty program rolls out Saturday

  A new mandatory warranty program designed to protect people buying new homes across the province comes into affect this weekend.

  Consumer

  Jan 30, 2014
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• Edmonton man has a warning for others regarding utility bill changes

  Can your bills be put into someone else's name without your consent? Edmonton's Trouble Shooter Julie Matthews makes a surprising discovery.

  Consumer

  Jan 21, 2014