Consumermatters
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RBC customer loses $10,000 after falling victim to bank draft fraudBack in early January, the Vancouver resident was selling a $10,000 luxury watch on Facebook Marketplace. He says he's used the social media platform multiple times without issue.ConsumerJan 30
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B.C. couple’s dream vacation ruined after Air Canada refuses to take bags off flightThe couple says one bag never left Vancouver and the other three arrived at their home 24 days later with tags indicating their luggage had flown to Mongolia without them.ConsumerSep 28, 2023
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Wait times for some EVs still long in Canada. Why it’s the opposite in the U.S.While wait times for electric vehicles in Canada have improved, they can still be well over a year. It's a situation that hasn't developed south of the border in the United States.ConsumerSep 18, 2023
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Rental vehicle inventory improving, but difficult to find dealBarry Choi also says the type of rental vehicle you select can make a big difference. Smaller cars like a sedan, for example, can cost less than an SUV.ConsumerJul 6, 2023
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Air Canada customer promised refund after double charge for airline ticketsAn Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000.ConsumerJun 29, 2023
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Air Canada customer outraged after charged twice on credit card for airline ticketsBack in May, the Surrey resident booked two round-trip flights to the Philippines for her and her husband. She was also planning on traveling with their dog, Maki.ConsumerJun 15, 2023
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B.C. company warns Instagram users after account hacked for ransomAdwin Lui of Stigan Media produces digital marketing for Dhaliwal’s company and says for nearly two months he reached out to Meta - Instagram's parent company for help.ConsumerJun 12, 2023
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B.C. driver discovers surprising detail when paying PST on used vehicle in private saleIn B.C., purchasers of a vehicle in a private sale must pay 12 per cent PST at the time of registration, which is calculated two ways.ConsumerMay 25, 2023
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B.C. resident out of pocket hundreds of dollars after applying for Canada Greener Homes GrantA Nelson, B.C. resident who lives in a townhouse wanted to invest in a heat pump for its cooling system, especially during the summer months.ConsumerMay 4, 2023
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B.C. woman fined for parking in a lot she never visitedPrecise ParkLink has an “F” rating with the Better Business Bureau. The BBB states on its website the rating is based on the company’s failure to respond to 116 complaints.ConsumerMay 2, 2023
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