Consumer Fees
-
One way banks are coping with oil crisis? Charging you moreTD Bank latest to impose account changes that will help keep profits up at Canada’s banks as they face rising pressure from the oil downturn.CanadaFeb 1, 2016
-
Telus to rebate $7.34M to wireless customers over ‘misleading’ textsWireless carrier agrees to rebate millions of dollars to current and former customers, reaching an agreement with the Competition Bureau.CanadaDec 30, 2015
-
Canadian airfare discounts won’t last — but fees will, experts sayWhile airline customers are seeing ticket fares drift lower, for many, those savings are being drained by new fees on luggage and new in-flight perks like wireless Internet.CanadaNov 4, 2015
![]()
-
WestJet to start charging baggage fees on international flightsDespite posting record profits, WestJet Airlines says its is eliminating free checked bags on all economy fares to Europe and sun destinations.CanadaNov 3, 2015
![]()
-
Carry a credit-card balance? Rewards might cost more than you thinkAir Miles, Aeroplan points, low-interest, no-fee — the options available on credit cards are dizzying for consumers. And the costs can sometimes outweigh the perks.CanadaOct 19, 2015
![]()
-
Netflix hikes subscription fees again, now $9.99 for new customersThe streaming service has implemented another price hike for new customers, its second in about a year and a half.CanadaOct 8, 2015
![]()
-
U.S. discount carrier JetBlue ends holdout, adopts baggage feeUnder pressure from investors, carrier adopts new fee -- a move akin to what Canadian carriers have done to appease shareholders yet annoy passengers.ConsumerJun 30, 2015
![]()
-
More fees, less leg room: a new normal at Canadian airlinesCombined with lower fuel prices, an array of new charges are delivering a windfall for Air Canada and WestJet -- will little left over for their customers.CanadaMay 12, 2015
![]()
-
WestJet making millions from new fees – and it’s just getting startedNew fees on checked luggage are packing a financial windfall for WestJet, while the airline has plans to up-sell customers on a slew of new products.CanadaMay 5, 2015
![]()
-
Canada’s big banks rolling out higher fees on account holders"Big Five" banks each increasing service fees on accounts and transactions, moves that will pad bank revenues but lift costs for customers.CanadaApr 14, 2015
![]()
