CCTS

• Calgary wireless customer calls on Virgin for quick refund following error

  A Calgary wireless customer is demanding answers and a quick refund following an error with Virgin Plus that she said she is not responsible for.

  Consumer

  Jan 10, 2023
  
• ‘Record number’ of complaints against Canadian telecoms for billing, contract disputes

  The commission says complaints on billing include disputes such as customers being charged but not provided service.

  Canada

  Nov 28, 2019
  
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• Montreal family hopes their phone bill nightmare can warn others

  A Montreal family forced to pay for fraudulent phone calls is hoping their story can help others avoid phone bill nightmares.

  Canada

  Aug 29, 2019
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• Cellphone bill complaints surge in Canada. What to do if you’ve been overcharged

  From internet bandwidth use, data charges to getting dinged for roaming fees - complaints about wireless monthly billing in Canada are on the rise.

  Canada

  Nov 30, 2017