Airline Industry

• Can more competition drive down Canadian airfares? Watchdog launches probe

  The Competition Bureau has launched its study of Canada's airline industry, looking to answer whether consumers would benefit from more competitive forces in the market.

  Consumer

  Jul 29
  
• Higher airfares, customer complaints fuelling study into Canada’s airline sector

  Market concentration, higher prices and a mounting tally of customer complaints are fuelling a Competition Bureau study into Canada's airline industry.

  Consumer

  May 28
  
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• American Airlines, JetBlue ordered by court to end northeast U.S. partnership

  The ruling is a major victory for the Biden administration, which has fought aggressively against mergers and other arrangements between large corporations.

  U.S. News

  May 19, 2023
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• Proposed air passenger rights changes get mixed reviews from airlines, advocates

  Airlines denounced the government's proposed changes that put more onus on providers, while passenger advocates doubted all loopholes will be closed as claimed.

  Canada

  Apr 24, 2023
• ‘No more loopholes’: Changes to air passenger rights are ‘significant,’ minister says

  Transport Minister Omar Alghabra laid out proposed reforms to the Liberals' passenger rights charter following chaotic travel seasons over the summer and winter holidays.

  Consumer

  Apr 24, 2023
• Air passenger rights framework needs tighter rules, bigger penalties: report

  The transport committee report comes after chaotic summer and winter travel seasons brought on by soaring demand, labour shortages and poor weather.

  Canada

  Apr 18, 2023
• Passenger bill of rights mostly upheld after air industry court challenge

  The court dismissed the appeal that challenged the validity of the passenger bill of rights, with the exception of one regulation that applies to the temporary loss of baggage.

  Canada

  Dec 6, 2022
• New air passenger protection rules kick in. Here’s what is changing

  Airlines will be required to fully refund for cancellations and delays if passengers are not placed on a new flight within 48 hours, including for reasons outside of its control.

  Canada

  Sep 8, 2022
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• Bunk beds in economy airlines? That dream may become a reality for jet-setters soon

  Air New Zealand has developed the "Skynest," a group of sleeping pods that economy class fliers can take advantage of to catch some shut-eye.

  Lifestyle

  Jun 29, 2022
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• Flair is Canadian, but ‘not perfect,’ CEO admits. What’s next for the airline?

  Flair Airlines' licences are safe after the transportation watchdog ruled it is Canadian-owned, but the carrier still faces challenges ahead of the busy summer travel season.

  Consumer

  Jun 18, 2022